This software is just riddled with problems. UPDATE: 7/25/22: The more I use Adobe Premiere Elements 2022 the more I dislike it. So it turned out to be a problem with my laptop. After these updates the software is working again. I did this: Microsoft had 1 update pending (applied), Lenovo had a BIOS update pending (applied, rebooted) and INTEL had 4 updates, 2 of which were video driver updates (applied and rebooted). I wouldn't let him make any more changes to my computer but he said I should check for pending updates to my system. The audio hardware is set back to the default input and it's working.Īfter going through one support person who deleted all my HEVC files after changing the programapps folder from TrustedInstaller to everyone" and I don't know what else, repairing 5 programs that stopped working, even after a 2nd support person restored the HEVC codec from a website in South America, they finally had a tech person contact me by phone. I'm hoping it also fixed the no audio problem as well but I don't have a way to test that other than to set audio input hardware back to the Intel card and not "no input". Intel released 2 video card updates and I applied both, eliminating the HEVC import limit problem and the audio problem. UPDATE: : Nothing like having to eat some crow.
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